Sarwat Jahan

Sarwat Jahan

HR Consultant

Sarwat boasts a distinguished career as a Human Resources Consultant, amassing over 15 years of proven success. With a focus on HR management within and beyond the United Arab Emirates (UAE), her depth of experience sets her apart. Renowned for her adept handling of the complexities within the UAE’s diverse cultural setting, she is the preferred choice for businesses seeking tailored HR solutions in this dynamic environment.

Expertise

Biography

I am a seasoned Human Resource professional who has been involved for nearly 16 years in the shaping of the organizational structure as well as the human resources management within the UAE and Pakistan. Being knowledgeable about aligning HR activities with business goals, I have always made it a point to ensure all departments conform to the best practices.

As an HR consultant at HHS Lawyers, my concerns are primarily the complexity of the UAE Labor Law, visa handling as well as compliance matters. The reason I mention this is because I hold an MBA in Human Resources management with 3.5 CGPA, which has not only provided me theoretical knowledge, but also rich practical experience in payroll processing (WPS), HRIS administration as well as performance appraisals.

My leadership skills are strategy-oriented, as I have collaborated with various teams of HR professionals in ensuring employee engagement and reducing attrition rate. I am holistic; apart from record keeping, I strive towards creating a favorable work environment through proactive conflict resolution, salary evaluations as well as extensive benefits administration.

Representative Case Experience

Compliance with the UAE Labor Law

• Offer professional assistance regarding new developments in the UAE Labor Law to ensure that management is updated and reducing their liability within the industry.
• Handle the recruitment, renewals, cancellations, visas and labor contracts during my tenure in the firm.
• Ensure compliance with internal policies; guarantee that organizational structure complies with the laws.

Management of Payroll, Benefits and Insurances

• Conduct monthly payrolls for staff using the Wage Protection System (WPS). Record all human resource records in the HRIS.
• Experience in handling various types of company insurances; employee health insurance, professional indemnity insurance, vehicle insurance among others.
• Have a record of providing payroll and tax related services to both multinational and domestic organizations with 100% accuracy.

Performance Management and Talent Acquisition

• Monitor recruitment process from start to finish: prescreening, onboarding and development of customized training needs.
• Be responsible for initiating and managing the performance management system where I will carry out appraisals and make informed decisions about promotions and reassignments.
• Coordinate efforts that promote performance in terms of employee morale and motivation.

Case Study: Workforce and Legal Compliance

The Problem: Being in a quickly evolving corporate environment, the company had a hard time managing inconsistent HR policies and lacking systematic performance measurement leading to growing employee attrition and compliance risks due to the emergence of UAE Labor Law. The company’s payroll and insurance systems were also required for updating in order to handle larger numbers of employees.

My Plan: I undertook a comprehensive HR audit in order to determine areas of policy discrepancies. The HRIS and WPS payroll systems were optimized to provide monthly report generation hassle-free, and a performance appraisal system based on objective measurements was introduced. In order to minimize the risks related to our employees’ assets, I have changed our current insurance package to make sure that everyone is covered by the best health insurance package possible but still has the company’s professional liability insurance. Meanwhile, our management team received training regarding new Labor Law requirements.

The Solution: As a result, employee satisfaction grew while the attrition rate dropped considerably. Our organizational structures are adjusted according to pay equity principles, which makes our environment even more motivating for everyone. Compliance violations are no longer an issue, and our organization is now able to grow and evolve further.

Academic Credentials & Certifications

• MBA Human Resource Management – PAF KIET (3.5 CGPA) 
• BBA (Honours) in Human Resource – PAF KIET 
• Bachelor degree in Information Technology – PIA Training Center 
• Expert Training: UAE Labor Law Compliance and HRIS Management 

Summary Table